Projector Pens Not Calibrated
Problem
When touching the screen with projector pens, the cursor is not in the same spot as the pen, making it hard to tap on-screen items.
Solution
Automatic Collaboration
Turn on projector
When projector is completely on, press and hold the "User" button
Select "Yes"
Make sure there are no obstructions on the board while it calibrates
Once the process has completed, projector pens will be calibrated
If Automatic Calibration does not work a Manual Calibration can be done
Manual Calibration
Press the menu button on the projector remote
Navigate to Extended Tab → Easy Interactive Function
Choose Manual Calibration from the menu
Choose 'Yes' from the menu
Use the projector pen to tap the center of the green dots that appear on the screen.
Once finished step away from the projector to allow it to finish calibration
If there are any questions or issues please contact IT Services