Enabling Custody (Red) Banner in Student Screen

Owned by Nathan Confer, created
Last updated: Jul 12, 2022
2 min read

This guide will show users how to enable the red custody banner to show at the top of their screen when in the Student section.

Students flagged with the custody red banner must have a corresponding student notification-Parental Contact Restrictions

Instructions

  1. Log into Synergy

  2. Go to a student who needs to have the Custody banner showing or needs the Custody icon to be a large red banner

    1. If the student needs to be displaying the large red banner, click on the small gear in the top right corner near the Logout button and be sure Compact View is UNCHECKED

  3. Once on the student, click on the Other Info tab

  4. Scroll down to the Other Information section, then click the down arrow under Custody to select Custody!

  5. The banner should now show successfully the entire way across your screen

  6. After this is selected, click the green Save button to save these changes

If there are any questions or issues please contact IT Services