How to Handle SPAM / Phishing Emails

  • Phishing is the attempt to obtain sensitive information such as usernames, passwords, and credit card information, often for malicious reasons, by disguising as a trustworthy entity in an electronic communication.

  • Email Spam is the use of electronic messaging systems to send an unsolicited message, especially advertising, as well as sending messages repeatedly on the same site

Instructions

If a Phishing or Spam message has been received please report these emails as a phishing scam or spam message directly in Google Mail.

  1. Open the particular email message in Google Mail and drop the following drop down menu and click either Report Spam or Report Phishing

  2. By clicking Report Spam the following window will appear and give the option to just report it as spam or report as spam and unsubscribe which will unsubscribe the user from receiving emails from this particular company in the future.

     

  3. If an email is deemed to be a phishing scam, a foreign entity attempting to gain access to personal information, please utilize the Report as Phishing scam option and the following window will be presented.



If there are any questions or issues please contact IT Services