(MOVED) How to submit a Help Desk ticket

The following steps will guide users in submitting Help Desk tickets.

Instructions

1. Navigate to the Customer Portal - This can also be found from the IT Support Resource Page under the tab “Getting Help”

   1. Search for the type of issue using the search bar at the top.

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   2. Alternatively, select a category from below and then choose the subset of the category that's most relevant.
      
      

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   3. Please include as much detail as possible in the support ticket. Required fields will be indicated with an asterisk - *.

   4. Click Create when finished. You will receive an email notification with the submitted request information.

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