How to Send a Direct Message
For teachers, direct messages are a quick and easy way to communicate with a parent/guardian or a small group of parents.
How to Send a Direct Message
From Home, select Messages in the left sidebar.
Select New Message.
Use Quick Select Recipients OR type in the names of your recipients in Recipients.
If you have two or more people in a direct message, you will have the choice to send a Private Message or a Group Message.
- Private Message (one-to-one): A separate conversation will be created for each participant, similar to BCC. Each participant will only see messages from you.
- Group Message: There will be one conversation for all participants. Each participant will see messages from everybody else.Complete the Message Field.
(Optional) Add photos or files to your message. Click the Paperclip Icon in the lower left.
When done, click Send.
Direct Message Notifications
The recipients will be notified that they’ve received a message via their preferred method: Email, text, and/or app notification.
Example Email Notification:
Example Text Notification:
Users should not respond directly to the notification. Instead, click View or Reply in the email or click the link in the text message. This will open the message in ParentSquare where they can reply. Users must be registered and signed into ParentSquare to reply.
NOTE: Messages will not be delivered if they reply to the donotreply@parentsquare.com email.
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