How to Take Support Meeting Notes
This article is a representation of how Meeting Notes should be taken during department meetings
Instructions
Go to Confluence
Select the Mandalore space
On the left-hand panel select “Meeting Agendas”
Select “User Support Meetings”
Select the correct date of the meeting
Select the pencil to start adding notes
Once the meeting is over, convert your notes to a brief summary of the meeting. After you convert your notes to a brief summary, send it to Trevor for approval
Once approved, go to Atlas
In Atlas under “Projects” select “IT Services Debrief”
Select “Updates”
Select “Post your update”
In there, you will put a heading “HD Meeting Overview (date)” then click on “Add more detail
” then put the summary in there.