Securly Parent Portal / Email Report FAQs

Overview

The State College Area School District uses Securly Internet Filtering which includes Parent Portal, a web filtering tool offering parental controls and reports on district-issued Chromebooks.  Securly’s Parent Portal gives parents the ability to view online activity inside and outside of the classroom, such as sites browsed, social media use and activity, and items searched.

Securly sends parents weekly email reports, the frequency of email reports may vary, as reports are based on Chromebook usage in the classroom and at home use.

 

Why am I receiving an email from Securly?

The district is partnering with Securly to provide an online student safety solution, and parents’ email addresses are registered by the school.

  • Weekly activity emails provide snapshots of your child’s Internet use while on a school-owned or issued device.

  • The emails you receive can help start conversations around various topics, including education, online safety, and peer pressure.

How do I opt-out of receiving these emails? NOTE: We Need To Make Sure This Works

  • You can opt out of Securly’s parent emails at the bottom of the email report and clicking the unsubscribe option.

The school registered my email address, but I still haven’t received an email from Securly. What happened?

  • Allow 24 hours from the estimated arrival date before determining whether an email has gone missing.

  • Be sure to check your Spam/Junk folder for an email from http://Securly.com

  • If you’ve waited 24 hours and checked your spam folder, please reach out to itsupport@scasd.org.

How do I set up my Parent Portal account?

  • Parents cannot register their own email with Securly. The district will automatically register you with the email you have provided during registration.

  • Parents should receive an email from Securly within one week of registration acceptance with the district.

  • The email from Securly will read “Your Child’s Activity Report” in the subject line. Once open, either click on “go to my parent portal” or “sign up for Securly, it’s free.” Then, complete the checkboxes to be directed to the portal.

Why did the “Your child’s activity report” email I receive say “Not enough data”?

Not to worry. This means the minimum amount of activity required to generate an email report for that particular week hasn’t been reached. To see if there has been activity on the device, just access the Parent Portal by clicking the blue button at the bottom of the email.

What is in the “Flagged” section?

  • If your student accesses Facebook (High School Only) on a school-issued Chromebook, posts are scanned by Securly for indications of bullying or self-harm/suicide. (Posts only, no comments/images). If a post contains an indication of bullying or self-harm/suicide, it is flagged by Securly.

  • Flagged Sites: If a student accesses a site related to self-harm, it is a cause for concern and it is flagged by Securly.

  • Flagged Searches: If a student’s search terms on Google, Bing, Yahoo, YouTube, or Wiki are indicative of self-harm/violence, it is flagged by Securly.

  • If you are using the SecurlyHome app, you will see these activities under the Flagged by School tab. 

  • Flagged activities are immediately provided to parents/guardians and are routinely reviewed by the district based on severity level and referred to building administration as needed.

How do I add a new email address to my parent account?

For safety reasons, only your child’s school is authorized to register emails, so contact them to request any changes.

Who else sees the information contained in the Portal and the weekly email?

  • The State College School District systems operations technology team at the school has access to all records.

  • School administrators/staff members can be delegated access to pull records, if necessary.

  • Parents or guardians with access to their child’s educational records.

What data does Securly collect? - Linked student privacy pledge

Securly monitors your child’s online activity while using a school district account. These accounts are filtered by Securly at school, and off-campus.

Securly collects the school-issued email address, public IP address (available to anyone on the Internet), visited websites, searched terms, YouTube videos, and social media posts (if social media is allowed by the school).

Securly does not release this information to third parties as covered in the privacy policy.

 

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