Verkada Guest Kiosk FAQ

The Verkada Guest Kiosk is located at the entrance of all District Schools. Below are frequently asked questions regarding how the Guest Kiosk is used and what actions should be taken in certain scenarios.

Q: What background checks are being used?

A: Right now the system checks visitors against sexual offender lists. It does not check other criminal background systems. Individuals flagged or denied in the system are not permitted on school property. 

Q: What if a visitor is flagged?

A: The system will alert the building secretary of the concern or denial. The secretary should then reach out to their building administration to communicate with the visitor. If a building administrator is not available please use the District-Wide channel on the radios to request administrative assistance at your building. 

Q: What if a visitor doesn't have an ID?

A: Visitors without IDs will be presented with a skip option a few seconds after initiating the ID scan. Secretaries will then need to enter their name and date of birth in the system for a badge to print. 

Q: Do employees from other buildings, volunteers, etc. have to check in?

A: We are adding an Employee check in option for visiting staff and volunteers to use. It will not print them a badge. Please ensure that visitors entering your building either have a district badge or visitor badge before letting them through the office.

Q: Who should use the system?

A: Please use the system for anyone entering the building past the main office. This would include volunteers, guest speakers, parents, etc. For parents picking up children or visitors remaining in the office, they do not need to have a badge printed, but please ensure to check Synergy for any concerns related to parent/student relationships as always. 

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