Visitor Verification Process for Secretaries

Visitor Verification Process for Secretaries

 Instructions

  1. To begin, go to the SCASD Classlink Launchpad and click on the Raptor Technologies icon

    Raptor Launchpad Icon.png
  2. Enter your SCASD Email Address and click 'Next' to login

    Raptor Email Address.png
  3. On the next screen click ‘Visitor Management’

    Visitor Management Icon.png
  4. Ensure the current building is in focus by selecting the school from the drop-down box at the top of the screen

    Building Drop-down box.png
  5. To see who is currently signed in at the building, click ‘Visitors’ on the left side

    image-20240815-182355.png
  6. To see if a visitor is flagged for review, they will appear within the ‘Sign In/Sign Out’ menu under ‘Kiosk Queue'

    image-20240815-182310.png
  7. If a possible match is found, the person will be directed to see the front office staff

  8. On the Raptor site, staff will need to review the possible match

    1. Under ‘Sign in/Sign Out' a red numbered circle will appear beside 'Kiosk Queue’, click text to open

      image-20240816-155022.png
    2. Click ‘Review Alerts’ on the far right side of the flagged user

      image-20240816-154254.png
    3. When the result appears, click either ‘Match’ or ‘No Match’ to select whether they are a match or not

      image-20240816-153434.png
  9. If a positive match is found, please do the following:

    1. If the building admin is in, radio on the building channel and ask for assistance at the office

    2. If the building admin is out, radio on the district channel and ask for assistance at your building office

The following video is highly recommended and will show the step-by-step Kiosk Queue process

Only the ‘Visitor’ section is currently active. Students and other groups will be enabled in late September. For right now “visiting employees” will be asked to check in with the office staff when visiting a building until the option becomes available on the iPad. They can be checked in/out by using the Staff option.