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Raptor Alert – Setup, Usage & Accountability Guide

Raptor Alert – Setup, Usage & Accountability Guide

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    • For SCASD Staff Using Raptor Alert for Emergencies and Drills

    Raptor Alert is SCASD’s mobile emergency management system, empowering staff to initiate alerts, request assistance, and account for students during drills or real emergencies. It’s available on mobile devices and through ClassLink on laptops.

    https://docs.google.com/presentation/d/1SLp9QZRlu12ZvO9ikcVvAzbwKIZlezxKKGK0e26MQt0/edit?usp=sharing
    https://drive.google.com/file/d/1P-8QUOQc6r8F9KpSYHELoTNWwd3mrV-t/view?usp=sharing

    📱 Download & Setup (iOS and Android)

    ✅ Step-by-Step Installation:

    1. Open the App Store (iOS) or Google Play Store (Android)

    2. Search for Raptor Alert

    3. Tap Download or Install

    4. Open the app and log in using your SCASD credentials

    5. Allow notifications and location access when prompted

      • This ensures accurate communication and accountability during emergencies

    🧠 If you don’t see your building or role after login, contact your building administrator or IT support.

    🚨 Triggering an Alert

    SCASD staff can initiate alerts directly from the Raptor Alert app. Alerts are sent to administrators, first responders, and designated safety teams.

    Step-by-Step Directions Video: Raptor Alert - Initiate Emergency & Accountability

    ✅ SCASD-Specific Emergency Alerts:

    • Evacuation – Used for fire or environmental threats

    • Lockdown – Used for active threats inside the building

    • Stay-Put – Used for external threats or hallway restrictions

    ✅ Team Assist Alerts (Non-Critical Support):

    • Fight in Progress

    • Medical Assistance

    • Emergency Assistance Needed

    🧠 Team Assists are ideal for situations where help is needed but a full emergency response is not required.

    ✅ How to Trigger an Alert:

    1. Open the Raptor Alert app

    2. Tap the appropriate alert type

    3. Hold and Slide to trigger alert

    4. If applicable, use the Call 911 button

    5. Follow building protocols (e.g., PA announcements, fire alarms) as needed

    🧑‍🏫 Student Accountability for Teachers

    During drills or emergencies, teachers must account for students using Raptor Alert.

    ✅ Rostered Staff:

    ✅ Account for Another Teacher's Students - Example Coteacher:

    ✅ Non-Rostered Staff:

    • Step-by-Step Directions: How to Account for Individual Students

    • Use the Directory in Raptor to account for yourself and others nearby

    • You can manually mark individuals as accounted for

    🔐 Important: Always account for yourself first, then your students. This ensures accurate location tracking and prioritizes staff safety.

    💻 Laptop Access via ClassLink

    Teachers who prefer to use a laptop can access Raptor Alert through ClassLink.

    ✅ Steps:

    1. Open your browser and go to the ClassLink Launchpad

    2. Click the Raptor Alert icon

    3. Log in with your SCASD credentials

    4. The interface mirrors the mobile app:

      • Trigger alerts

      • Request Team Assists

      • Account for students or staff

    🧠 Laptop access is ideal for staff who don’t use mobile devices or prefer a larger screen during drills.

    🧰 Troubleshooting Tips

    Issue

    Solution

    Issue

    Solution

    App won’t log in

    Confirm SCASD credentials. Try restarting the app or reinstalling. Check for updates

    Roster not loading

    Ensure you’re connected to Wi-Fi or cellular. Contact your building admin to verify roster sync.

    Can’t trigger alert

    Restart device if needed.

    Laptop login fails

    Clear browser cache or try a different browser. Access via ClassLink only.

    🆘 Need Help?

    📞 SCASD IT Help Desk: 814-231-7743
    🕒 Hours: Monday–Friday, 8:00 AM–4:00 PM
    💬 Submit a ticket via the IT Services Portal

    We’re here to support setup, login issues, and emergency readiness.