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Raptor Visitor Management Kiosk – Check-In Guide

Raptor Visitor Management Kiosk – Check-In Guide

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    • For Guests and Itinerant SCASD Employees

    SCASD uses Raptor Visitor Management Kiosks at building entrances to enhance safety and streamline check-ins. These kiosks support secure guest access and track itinerant staff movement between buildings.

    👤 Visitor Check-In Instructions

    Visitors must check in at the Raptor Kiosk upon arrival.

    ✅ Step-by-Step:

    1. Approach the Raptor Kiosk located in the building’s secure vestibule or main entrance

    2. Scan your driver’s license using the built-in ID scanner

      • The system will run a quick background check and verify your identity

    3. Follow the on-screen prompts to complete your check-in

    4. A guest badge will automatically print from the kiosk’s label printer

      • Please wear this badge visibly while in the building

    🧠 If you’re unable to scan your license, staff can assist with manual entry. All visitors are screened before being cleared by the system.

    🧑‍💼 Employee Check-In for Itinerant Staff

    Only itinerant employees—those who do not have a designated home building—need to check in and out using the Raptor Kiosk.

    ✅ When to Use:

    • Upon arrival at any SCASD building

    • Before departing to another location

    ✅ How to Check In/Out:

    1. Approach the Raptor Kiosk

    2. Select Staff Check-In/Out on the screen

    3. Enter your SCASD username and password

    4. Confirm your check-in or check-out status

    5. You’re now logged for that building

    🧠 This process helps maintain accurate location tracking for staff who move between sites and ensures compliance with district safety protocols.

    🧰 Troubleshooting Tips

    Issue

    Solution

    Issue

    Solution

    License won’t scan

    Try adjusting the angle or ask front office staff for assistance

    Badge didn’t print

    Confirm the check-in completed successfully; staff can reprint if needed

    Staff login fails

    Double-check your SCASD credentials; restart the kiosk if screen is unresponsive

    Kiosk screen frozen

    Notify building tech support or submit a Help Desk ticket

    🆘 Need Help?

    📞 SCASD IT Help Desk: 814-231-7743
    🕒 Hours: Monday–Friday, 8:00 AM–4:00 PM
    💬 Submit a ticket via the IT Services Portal

    We’re happy to assist with kiosk issues, badge printing, or login support.