How to Add and Switch Between User Accounts

How to Add and Switch Between User Accounts

If you have multiple user accounts, you can add new accounts and switch between them on the web or in the mobile app — without signing out. This guide also covers extra options available for staff.

 Instructions

Web Browser

  1. From Home, click your name in the top right.

  2. Click Add another account.

AddAnotherAccount_2025-07-30.png

 

  1. Sign in to the additional user account with your sign in credentials.

SignIn_05_29_2025.png

 

  1. The available user accounts will be visible when you click on your name in the top right. Note: the check next to the user's account name identifies the account currently in view.

SignedInAccounts_05_29_2025.png

 

App

  1. From Home, tap the Menu (triple bars) on the top left.

  2. Tap Switch account under your name.

  3. Tap Add another account.

AddAnotherAccountonApp_07_14_2025.png

 

  1. Sign in to the additional user account with your sign in credentials.

  2. Available user accounts will be visible when you tap Switch account from the Menu.

If you’re still having issues, please contact IT Support

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