Account Recovery for Forgotten Password
- Andrew Zammetti
- Trevor Fultz
If you have forgotten your password, you can recover your account when attempting to sign in.
NOTE: You need a personal email/phone number on file to complete the recovery process. If you do not have a personal email or phone number on file, please contact HR to add one.
Instructions:
Enter your SCASD email in a log in screen. This could be done on a chromebook, macbook, or website requiring a sign in. In this example, we are attempting to sign into Powerschool.
When you’re asked to enter your password, click the “Forgot my Password” link.
You will be brought to the Microsoft Password Reset screen. Enter your email (if not already present) and complete the Captcha.
The password reset system prefers to use a phone number if one is on file. Enter your full phone number
Once the text is received, enter the verification code on the next screen.
If the verification code is accepted, you will be prompted to enter a new password.
Re-sign in using your new password
Use a completely new password, do NOT use a modified version of an old password
Remember to create a strong password!
A strong password is essential for maintaining the security of your accounts. Here are some characteristics of a strong password:
Irregularity: Avoid using predictable patterns or simple sequences. For example, don’t just add a “1” or a “!” at the end of your existing password. Attackers can easily guess such modifications.
Complexity: A strong password should be long and include a variety of characters beyond just letters of the alphabet. Consider using numbers, symbols, and a mix of uppercase and lowercase letters.
Unpredictability: Avoid using common words, phrases, or easily guessable information (such as your birthdate or street address). Instead, create something unique that doesn’t resemble regular word patterns.
Remember, a strong password is less likely to be compromised through brute-force attacks
If there are any questions or issues please contact IT Services