Steps for Gmail


  1. After logging into your Gmail account, in the upper right-hand corner of the screen, click the Gear icon, then click 'See all Settings'


  2. In the Settings page that opens, click 'Filters and Blocked Addresses'


  3. On the next page, click 'Create a new filter'

4. In the 'From' field type '' (without apostrophes) and click 'Create Filter'

5.  In the list of actions, click the checkboxes next to 'Never send it to Spam' AND 'Categorize as: Primary' - then click 'Create Filter'  [Note: You will need to select the 'Primary' category from a drop-down list].

6. When created successfully the filter will appear as below

If there are any questions or issues please contact IT Services