Projector Won't Play Sound

Issue

Issues with projectors not playing sound are normally narrowed down to two issues. Either the selected input is not correct in System Preferences or the physical connections are not plugged in correctly.

 

Solution

For SCAHS, Delta, Corl Street, Radio Park, and Spring Creek:

  1. Ensure HDMI cable is connected

  2. Open System Preferences and select Sound → Output → Crestron

  3. Ensure the volume on the computer and projector are tuned up

    1. If connected to HDMI, volume is controlled with projector remote

 

For All Other Buildings:

  1. Ensure AUX cable is connected

  2. Open System Preferences and select Sound → Output → Headphone 

  3. Ensure the volume on the computer and projector are tuned up

     

Wireless Sound

When using the easyMP wireless connect, any sound played will be delayed so it is not recommended to use this for playing videos.

If there are any questions or issues please contact IT Services