How to troubleshoot a network issue
Problem
Experiencing network issues. Slow or non-existent internet.
Solution
MacBook
Click the Network icon at the top right of the screen
If the Wifi is off you can turn it back on from this menu
Once the WiFi is on you can connect to SCASD by clicking on it SSID name
If a network issue is still present
Restart the computer
Contact SCASD IT Services with the Building, Room, SCASD# for the computer and attach a SpeedTest if possible
speedtest.scasd.org
Windows
Click the Network icon at the bottom right of the screen
Once the WiFi is on you can connect to SCASD by clicking on it SSID name.
If a network issue is still present
Restart the computer.
Contact SCASD IT Services with the Building, Room, SCASD# for the computer and attach a SpeedTest if possible. speedtest.scasd.org
Chromebook
Click on the Bottom Right taskbar
The status menu will appear and it will allow you to access the network settings
From the network settings click the SCASD SSID name to join the network
If a network issue is still present
Restart the computer.
Contact SCASD IT Services with the Building, Room, SCASD# for the computer and attach a SpeedTest if possible. (speedtest.scasd.org)
If there are any questions or issues please contact IT Services
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