(Moved) Developer Wipe Unresponsive Chromebook
Problem
All associated apps are not populating / synced settings not setting up correctly for user account
Solution
Chromebook needs to be Developer Wiped and Re-Enrolled (may auto-enroll)
Developer Wipe Chromebook (auto-enroll)
See below for key locations on both Chromebook models SCASD uses
Press and hold ESC + Refresh Arrow + Power to boot Chromebook to Recovery Mode
Press Ctrl + D to turn off OS verification
When prompted to turn OS verification off, press Enter
At the OS verification is OFF screen, press the Spacebar
Press Enter to confirm that you wish to turn OS verification on.
OS verification is back on and Chromebook reboots automatically
The Welcome screen will be displayed. Press Let’s Go
Select your network from the list; Enter password; click Next
Within SCASD network, select SCASD (no password)
Click Accept and Continue
The Chromebook will go through an Enterprise Enrollment process automatically - click Done when the process has completed
Sign into Chromebook normally
Year 16 / 17 / 18 (non-touch) Chromebooks
Year 18 / 19 / 20 Chromebooks
If Chromebook does NOT enroll automatically
If you do not see something that says Enrolled in Scasd.org under where the screen says Sign In, then the Chromebook will need manually enrolled - do this with the below steps:
On the Chromebook keyboard, simultaneously click CTRL + ALT + E
Enter your full scasd email address
Click Enter
Enter your full scasd email address password
Click Enter
The device will not say Enrollment Successful
If there are any questions or issues please contact IT Services
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