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The following steps will guide users in submitting Help Desk tickets.

Instructions

  1. Click on the IT Services link in the left-most column

  2. Choose a category from the left menu that fits the type of support needed

  3. Then

    Navigate to the Customer Portal- This can also be found from the IT Support Resource Page under the tab “Getting Help”

    1. Search for the type of issue using the search bar at the top.

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    2. Alternatively, select a category from below and then choose the subset of the category that's most relevant.

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    3. Please include as much detail as possible in the support ticket. Required fields will be indicated with an asterisk - *.

    4. Click Create when finished. You will receive an email notification with the submitted request information.

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Tip

If there are any questions or issues please contact IT Services

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