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Click on an image below for a larger version.

Instructions

  1. Open a web browser, go to the ParentVue website, and click ‘Forgot Password’ (red lock icon)

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  2. Enter the email address you used when you registered your ParentVue account, and click ‘Send Email’

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    You will receive a confirmation that an e-mail containing your username and a password reset link is being sent. The email subject will be ‘ParentVue Password Reset Request’. Check spam/junk folders.

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  2. Here is a sample email (note that your username is included in the email as well)

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    Enter your first name, last name, a new password, confirm the new password, click 'Change Password
    * Your first name and Last Name must match the name of your account

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  2. Your password has been successfully reset. Log into ParentVue with the new credentials.

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Tip

If there are any questions or issues please contact IT Services

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